November 2025 Mastermind Recap

November 2025 Mastermind Recap

November’s round of Mastermind calls had a clear theme across every group: small things lead to big things. Whether it was a tiny price adjustment that unlocked years of loyalty, a simple “Where are you getting ___ from?” prompt, or a quick recognition moment that...
October 2025 Mastermind Recap

October 2025 Mastermind Recap

This month, our innovators tackled big seasonal changes and holiday planning, and how to navigate those shifts without losing focus, energy, or team morale. From creative community events that drive traffic to retention strategies that keep great employees through the...
September 2025 Mastermind Recap

September 2025 Mastermind Recap

This month, our innovators dug into one of the most powerful tools local hardware stores have at their disposal: events. From contractor nights and block parties that pull in hundreds of pros, to community contests that bring neighbors together, the message was...
August 2025 Mastermind Recap

August 2025 Mastermind Recap

This month, our innovators reminded each other that innovation isn’t always about technology or new systems; it’s often about relationships. Whether it was B2B teams finding new “ins” with local schools and hospitals, marketers experimenting with ways to celebrate...
July 2025 Mastermind Recap

July 2025 Mastermind Recap

Each month, Hardware Innovators come together to talk shop, solve problems, and share what’s actually working in their stores. In July, our innovators focused on building the perfect scorecard, but the conversations went far beyond metrics. What does Homer Simpson...